Question 1

What services does Eighty Nine Design offer?

Accepted Answer

At Eighty Nine Design, we specialize in custom embroidery, heat transfer, and sublimation printing. We create personalized clothing and accessories for businesses, teams, events, and individuals, turning your ideas into high-quality custom apparel.

Question 2

How do I place an order?

Accepted Answer

You can reach us through our website www.8design9.com. Call us at 434-260-3278, or email support@8design9.com. We’ll discuss your needs, provide a quote, and get your project started.

Question 3

Do you provide blank garments or do I need to bring my own?

Accepted Answer

We are a licensed blank garment vendor, which means we can supply high-quality apparel at competitive prices. If you already have garments, we prefer not to use provided garments. As those  garments have a chance of potential errors.

Question 4

What types of items can you customize?

Accepted Answer

We can customize a wide range of apparel and accessories, including t-shirts, hoodies, hats, jackets, uniforms, tote bags, and more. If you have a specific item in mind, contact us to see what’s possible.

Question 5

What is the turnaround time for orders?

Accepted Answer

Standard turnaround time depends on the size and complexity of the order, but most projects are completed within 7–14 business days. Rush options may be available. Contact us for details.

Question 6

Is there a minimum order quantity?

Accepted Answer

No, we can fulfill both small and large orders. Whether you need a single custom piece or bulk apparel for your team or business, we’re here to help.

Question 7

Can you help with the design if I don’t have artwork ready?

Accepted Answer

Absolutely! Our professional graphic design team can transform your ideas, sketches, or concepts into artwork optimized for embroidery, heat transfer, or sublimation printing.

Question 8

What file types do you accept for designs?

Accepted Answer

We accept PNG, JPG, PDF, and vector files (AI, EPS, SVG). If you’re unsure about your file, send it to us and we’ll make sure it works for your project.

Question 9

Do you ship orders, or is local pickup available?

Accepted Answer

We offer both shipping and local pickup options. During checkout, you can choose the method that works best for you.

Question 10

Why choose Eighty Nine Design over other custom shops?

Accepted Answer

We pride ourselves on attention to detail, fast turnaround times, and high quality craftsmanship. From the first sketch to the final stitch, we ensure your apparel is made to impress.

FAQ